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Please make sure you provide an accessible room where the vet has enough space to examine your pet. If you requested visit for a cat make sure you have them in that room at least a half an hour before the visit and ideally have a clear, raised surface ie table/countertop which is for the examination. You will be expected to hold your pet during the examination and treatment.
You can pay by credit/debit card online or do a bank transfer - this is expected prior the visit. If you wanted to pay by cash please let us know at the time of your booking.
The euthanasia visits are an average 45 minutes long. The reason for that is that we want your pet to be calm and settled throughout the process. He/she will be sedated with a non-painful injection under the skin which will make him/her fall asleep in 10-15 minutes. After this they will receive a strong pain medication injection which will deepen their sleep and let them fall under anaesthesia over another 5-10 minutes. After this they will be given the anaesthesia overdose which will let them drift off in their sleep over another few minutes. Their passing will be confirmed after careful auscultation of their chest.
Yes, you can send a toy and/or favourite blanket with your pet. We aim to get them back to you within 2 weeks and we will contact you to arrange a convenient day/time with you.